[Resolved] Hyundai Motor India — Poor service support from hyundai central head office

jajay31

from Tellicherry, Kerala

Address:

Bhopal, Madhya Pradesh

all the customer care no.'s, the website to to register complaints by hyundai are farce. No desired informtion is ever delivered at call centre no. u cannot register complaints on website either, as it will constantly show nonspecific error which u cannot correct ( ways to keep complaints minimal). company doesnt listen against it dealer and has given freehand to dealers to loot and harass the costumers.
i bought a i10. power 1100cc. the moment u start AC, the car starts gasping, very poor power...event a 800cc car can perform better. Do they really deliver a 1100cc engine.
Dealer shows u a excel sheet, kind of one u can make at home & print while discussing cost of vehicle at time of purchase. its hgly inflated. u can be duped in tunes of 40000 bugs by these dealers and the company is not aware!!! i friend of mine bought a magna version paying less than what i sheled out for era ( can u believe this).
I am not aware if an company make a remote central lock wth one remote only but Surjeet hyundai at Bhopal, not only managed one but also charged 2500 for the same.
Think twice before buying a yundai car, u have option plenty in market nw.
Happy diwali shopping

Was this information helpful?

No (0)

Yes (0)

Aug 13, 2020

Complaint marked as Resolved

Hyundai Motor India customer support has been notified about the posted complaint.

Oct 14, 2014

Updated by jajay31 complaining here has helped me, atleast they took a notice of it although nothing much has changed on ground as no remedial measures are in sight. the next day i got a call from my dealer surjeet hyundai bhopal. they assured me that in a couple of days the problems will be resolved ( there self imposed limit ended today). At the same time they wanted to close the complain on the same day citing a 24 hrs deadline. when i refused and told them that i will close complain only after they are resolved they promised to take care by today ie[protected]. Sadly they missed their own deadline and didnt bother to call again either. So i called customer care with complain no. today and again was assured that things will be taken care of in next 24 hrs. keeping my fingers crossed. will get back again tommorow to tell u he tale of...my complaint no.[protected].