Hyundai Motor India — promised not fulfilled

Kind atn, I am trying to get the reply of my concern & I got only one reply that send us the proof of promise so I send the same to you & again I had attached the same & when I contacted you you told me that we had forwarded your request to the Dearler & they will contact you shortly but no one contacted me yet. I had send you the email on 26 july & till date no one is bother to contact me again & I am the one who is trying to contact you people again & again by email or by Phone. On our first conversation on phone you said to me that when you purchased the vehicle we never offer any discount but let me tell you that I did not ask for the discount & i was given the assurance that at the time of delivery we will provide you mat, mud flaps, matting & body cover & for that I am struggling if i want to say any lie than i might have told you that you promise me some cash discount but i never say that because dealer never told me about cash discount the only promise made to me was of the same i told you several times than you ask me to produce the proof i send you the same & again you are not taking your responsibility . Below are the previous email attached that i has send to the company Kind attn, I want to take your attention towards the issue I am facing i buy the hyundai i10 grand on Dec 2 2013 at the time of deal i was promised that they will offer me no cash discount but they will provide me matting & mud flap & body cover for my car but till day no one even gave me a call & fulfilled there promise & when i launched the complaint on the Hyundai site they send the same guy who sold me the car & he was saying kindly take your complaint back because if i refuse to do so the dealer will take away his Job & the Name of the Dealer is SAMTA MOTORS AMABLA CITY HARYANA so i sign & they promise me that they will provide me all the stuff with in no days & till date i am struggling to contact them & they are ignoring me I again contacted the hyundia website & again launch the complaint at this time they told me that they will contact me & they provide me teh concern person name & his phone number & regional off numbers . Here they are with the concern person name HMIL North Regional Office (Haryana, Chandigarh, Punjab, Himachal Pradesh, J&K, Rajasthan) Mr. Paramdeep[protected] For any queries/complaints on product and service you may also reach us at our 24X7 Customer Care Toll Free Number:[protected]From MTNL/BSNL) or [protected] from others. I am trying to call[protected] & i was put on hold & than my ph is being disconnected. I am attaching my previous conversations also that i made with the company . I can pay for the body cover mats & mud flap but i want to know it is that company like Hyundai makes an promise just because they have to sell there cars & than there is no one to full fill that promise & after the sales is over than they say contact the dealer & dealer say you can complaint against us to the Company . LOOKING FORWARD FOR YOUR EARLIEST REPLY Thanks& Regards Tejpal Singh Ambala [protected] [protected] [protected]@yahoo.com Kind attn, i want to take to your attention towards my complaint that i had registered with you on complaint no[protected]/1/2014 after this complaint the dealer sent me his guy who sold me the car & he ask for the apology & he make an promise to me that they will full fill all there promises that they had made with me & they ask me to sign an letter in that it was written than i am satisfied & i want to take the complaint back as the guy said to me if I did not sign this paper than dealer will take away my job so I thought that i must cooperate with this guy but from that time no one ever come to me or ever give me a call & now I came to know that Samta Motors Ambala has closed his business also they had closed sales & everything I have the complaint number with me but there is no one to listen to me so i though to write this last email to you & i had attached the previous email & complaint number also if my matter is not resolved sooner i will put all this on the social media and i will put a copy of this email on my all blogs where there are too many visitors are visiting my blogs to read all software and other reviews i will put this on all of your reviews forums. let everyone knows how Hyudia treats his customer if Samta Motors is closed than there is no one who is responsible to take cares of my issues I had booked grand i10 with samta motors i ask them i need the body cover, mat and matting on which they agreed to me and the deal was done that they will provide me body cover, mudflap and matting on the day i visited the showroom on 2nd Dec 2013 as this was my sons birthday they even did not provide me a perfume for my car and when i ask they said they will provide me a perfume but they said they will provide the matting and mats ASAP but till date, they did not provide me that when i ask them they said that they do not have enough stock I gave them the list of customers to whom they have given the matting, mudflap and the body covers and now they are not responding to me properly so i decided to log a complaint looking forward with your earliest reply . I hope you will be treating my case as a privileged customer instead of a regular one because I switched from MARUTI To HYUNDAI . Hope to hear from you ASAP Thanks& Regards Tejpal Singh Ambala [protected] [protected]@yahoo.com