Hyundai Motor India — Re: CRETA E+CRDI Model & Regn No MH-01DE6765 non detection of car keys to be replaced

Dear Sir

Re: CRETA E+CRDI Model & Regn No MH-01DE6765


I have purchased this above-mentioned Vehicle Hyundai Model CRETA E+ from Modi Motors Agencies Pvt Ltd, Mumbai on 28.03.2019 and copies of Purchase Invoice and service bills are enclosed herewith for your reference. This issue of non detection of car keys also happened two years back also.

Now again when I am starting the car both of the keys are not functioning properly and not detecting keys to start the car and I have complained about your Service station in Chunabhatti in the last month of November 2022 and they had said they had done the same work on their laptop & after 2 days they gave car back saying issue is resolved.Now again on 20.12.22 I approached modi motors with same key problem they informed me to come today as they do not have laptop at their workshop.

So every time I am not going to risk myself and my family in between road request you to please provide me new 2 Keys as my car is under Warranty Period.

Please note that due to this reason I have replaced my car battery as I thought it was a battery issue for which I also paid Rs 7000.00 & on on many occasions I had to get a car to my residence for which I paid towing charges each time Rs. 2000.00 which please note.

I hope you will consider my case and provide me with the New Keys on an urgent basis.

Thanks & Regards

PREMAL KACHARIA

Cell No : [protected]