[Resolved]  Hyundai Motor India — refund not made by dealer

Address:Roing

I amrit roy booked a hyundai venue sxo vehicle on 26th june’2019 at borah hyundai tinsukia dealership. I transfer rupees 21 thousand in same day as an booking amount to borah hyundai's account. Unfortunately, due to financial crisis i have canceled the booking on next day
I spoke to sales person: rajiv who was always helpful, he assured me that the refund amount will be credited to my account within 1week.
Now, more than 2 months passed away, still no proper action was taken by the dealer.
I would appreciate if anyone could understand my concern and help me to get my money without spoiling relationship with borah hyundai and team.
I look forward to settling this matter amicably. If, however, the matter is not satisfactorily resolved by within 2days, i will consider taking further action to resolve the complaint either through the department of commerce or through the courts.
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Sep 10, 2019
Complaint marked as Resolved 
I Amrit Roy booked a hyundai venue sxo vehicle on 26th june’2019 at Borah hyundai TINSUKIA dealership. I transfer rupees 21 thousand in same day as an booking amount to Borah hyundai's account. unfortunately, due to financial crisis I have canceled the booking on next day I spoke to sales person: Rajiv who was always helpful, he assured me that the refund amount will be credited to my account within 1week. Now, more than 2 months passed away, still no proper action was taken by the dealer. I would appreciate if anyone could understand my concern and help me to get my money without spoiling relationship with Borah hyundai and team. I look forward to settling this matter amicably. If, however, the matter is not satisfactorily resolved by within 2days, I will consider taking further action to resolve the complaint either through the department of commerce or through the courts.
Sep 10, 2019
Updated by Amrit Roy
I Amrit Roy booked a hyundai venue sxo vehicle on 26th june’2019 at Borah hyundai TINSUKIA dealership. I transfer rupees 21 thousand in same day as an booking amount to Borah hyundai's account. unfortunately, due to financial crisis I have canceled the booking on next day
I spoke to sales person: Rajiv who was always helpful, he assured me that the refund amount will be credited to my account within 1week.
Now, more than 2 months passed away, still no proper action was taken by the dealer.
I would appreciate if anyone could understand my concern and help me to get my money without spoiling relationship with Borah hyundai and team.
I look forward to settling this matter amicably. If, however, the matter is not satisfactorily resolved by within 2days, I will consider taking further action to resolve the complaint either through the department of commerce or through the courts.
Sep 10, 2019
Updated by Amrit Roy
Not resolved
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