[Resolved] Hyundai Motor India — refund not made by dealer

Amrit Roy

from Mumbai, Maharashtra

Sep 10, 2019

Address: Roing

I amrit roy booked a hyundai venue sxo vehicle on 26th june’2019 at borah hyundai tinsukia dealership. I transfer rupees 21 thousand in same day as an booking amount to borah hyundai's account. Unfortunately, due to financial crisis i have canceled the booking on next day
I spoke to sales person: rajiv who was always helpful, he assured me that the refund amount will be credited to my account within 1week.
Now, more than 2 months passed away, still no proper action was taken by the dealer.
I would appreciate if anyone could understand my concern and help me to get my money without spoiling relationship with borah hyundai and team.
I look forward to settling this matter amicably. If, however, the matter is not satisfactorily resolved by within 2days, i will consider taking further action to resolve the complaint either through the department of commerce or through the courts.

Was this information helpful?

No (0)

Yes (0)

Sep 10, 2019

Complaint marked as Resolved

I Amrit Roy booked a hyundai venue sxo vehicle on 26th june’2019 at Borah hyundai TINSUKIA dealership. I transfer rupees 21 thousand in same day as an booking amount to Borah hyundai's account. unfortunately, due to financial crisis I have canceled the booking on next day I spoke to sales person: Rajiv who was always helpful, he assured me that the refund amount will be credited to my account within 1week. Now, more than 2 months passed away, still no proper action was taken by the dealer. I would appreciate if anyone could understand my concern and help me to get my money without spoiling relationship with Borah hyundai and team. I look forward to settling this matter amicably. If, however, the matter is not satisfactorily resolved by within 2days, I will consider taking further action to resolve the complaint either through the department of commerce or through the courts.

Sep 10, 2019

Updated by Amrit Roy I Amrit Roy booked a hyundai venue sxo vehicle on 26th june’2019 at Borah hyundai TINSUKIA dealership. I transfer rupees 21 thousand in same day as an booking amount to Borah hyundai's account. unfortunately, due to financial crisis I have canceled the booking on next day
I spoke to sales person: Rajiv who was always helpful, he assured me that the refund amount will be credited to my account within 1week.
Now, more than 2 months passed away, still no proper action was taken by the dealer.
I would appreciate if anyone could understand my concern and help me to get my money without spoiling relationship with Borah hyundai and team.
I look forward to settling this matter amicably. If, however, the matter is not satisfactorily resolved by within 2days, I will consider taking further action to resolve the complaint either through the department of commerce or through the courts.

Sep 10, 2019

Updated by Amrit Roy Not resolved