Hyundai Motor India — Refusing Pickup of Car for Service after prior commitment

We have hyundai tuscon no HR 60 G 0018 in name of Rajiv Kumar Garg which we have purchased in Oct 2021 from Berkley Hyundai Chandigarh.At that time we have checked many times regarding pickup of car for service, they have assured us that they will pickup the car from our address for service.Now today i have booked the service and ask them to get the car pickup for service, they said they will get it pickup.After sometime they called back again that we cant get the car picked up as according to their driver the address is far.This is the same address on which assurance was given to get the car pickup.The service of Berkley Hyundai is very bad and this is not the 1st time they are showing this kind of bad service.Kindly do the needful.
Regards
Rajiv Garg
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