Hyundai Motor India — regarding abnormal sound in car steering

ramioi

from Anand, Gujarat

Address:

Ketan Hyundai Chandapur, Chandrapur, Maharashtra, 442908

Hyundai xcent bought in may 2015 from m/s ketan hyundai chandapur and since than doing regular car service from hyundai service station chandrapur.
On 11.10.2019 car service done from service station where service engineer has recommended to change the searing colom because it is observed sound in the steering. What may the reason they dont know. I told them this sound is noticed by me 2-3 years back, but you people had not brought it in our notice.

What i understand if sound is coming in the steering may be because of manufacturing defect or may be poor service quality given by the service center.
I want this replacement from company because of delay in noticing the manufacturing fault.
Thanks
Ram dwivedi
Mob - [protected]

Was this information helpful?

No (0)

Yes (0)

Oct 12, 2019

Updated by ramioi Hyundai Xcent bought in May 2015 from M/s Ketan Hyundai Chandapur and since than doing regular car service from Hyundai Service station Chandrapur.
on 11.10.2019 car service done from service station where service engineer has recommended to change the searing colom because it is observed sound in the steering.What may the reason they dont know. I told them this sound is noticed by me 2-3 years back, but you people had not brought it in our notice.

What i understand if sound is coming in the steering may be because of manufacturing defect or may be poor service quality given by the service center.
I want this replacement from company because of delay in noticing the manufacturing fault .
Thanks
Ram Dwivedi
Mob- [protected]

Oct 12, 2019

Updated by ramioi requested to send engineer to correct or replace the steering colom