Hyundai Motor India — regarding for servicing santro car vehicle no aso2f6864

Address:

KACHARI PARA, Nagaon, Assam, 782440

It is a great regret matter, informing you that i bought a santro car from akash hyundai pvt. Ltd nagaon (Assam). Vehicle no aso2f6864. Since last few days we are facing steering box & other problems that car doesn't work properly. On the occasion, i spoke to service in-charge of akash hyundai showroom nagaon for car servicing and then i paid advance rs 5000/ on 08/06/2019 by handcash in advance as a service material charge against the money receipt no 839 on dated[protected]. And service in-charge says he manage service materials in a week. After awaiting 25 days i reached there for service regarding and service man said to me steering box has not come yet.in that time, i wanted refund 5000/which, i paid hand cash earlier in advance. Then they gave me a cheque instead of cash but i refused to accept the cheque then they gave me a slip and told me we will adjust it next time. Again i booked on 14/10/19 for car servicing and i reached there on 16/10/19 along with my car for servicing. After that service man atikur rahman told me by text masage repairing materials not available he also didn't response me. On17/10/19 i reached there to bring my car.in that time, i informed to general manager of akash hyundai about it but manager turn a deaf ear to my request. That time i wanted refund 5000 which i paid earlier in advance. After two hrs awaiting they gave me a cheque instead of cash but i didn't accept. My question is (1) i paid in cash, why should a i accept cheque? (2) why did they waste my time if they had not parts and repairing materials. Finally, want my all compensation.

So i kindly request you to look into the matter.

I am eagerly awaiting for your kind response.

Regards

Asab uddin chowdhury

Contact no [protected]