Hyundai Motor India — registration pending

Address:

4/128 Subhash nagar, 11027

Hi,

My name is Puneet Kharbanda, a loyal user of Hyundai cars. I am writing in regard of purchase of Hyundai i20 & till date I have not been issued Registration Certificate(RC) because payment has not been done to registrar office by ORION HYUNDAI MG road Gurgaon, Moreover, We have paid the full amount (including registration charges) at the time of full & final payment at showroom on 24th March2019.

At the time of purchase, I was issued a temporary number HR 26-TEMP- 24640 with validity of 1 month, ending on 24 April2019. While I was given assurance that I would be getting the Registration Certificate(RC) by the end of the validity. When I visited the showroom after several follow up from Mr Sandeep, I found that there is no progress in issuance of RC & I was advised to come after a month. Later, when I visited the showroom, I discovered that showroom was closed without any intimation. I was worried about the RC & in duly concern, I telephoned many people & I got a contact of namely Mr Ravi one of the employee of Orion Hyundai who told me that there is no payment made against registration in registrar office.

In addition, I am not able to drive my car after expiry of temporary registration. Besides that my bank instalment is under way. Thus, I am left helpless thinking what to do next as I had no point of contact & the feeling of being cheat left me broken. I as a customer need an explanation to my above questions and need to know what steps would be taken in order to pay my registration fees to registrar office.

I request HYUNDAI MOTOR INDIA LIMITED to kindly look into the matter and provide me with a concrete solution as I am facing a lot of problem without my car RC. I am a field person and I drive 100 km per day. I can’t afford without car even a single day.

Hoping for a haste response from you.

Date of purchase : 24th March2019

Owner Name: Puneet Kharbanda

Mobile Number:[protected], [protected]

Showroom name: ORION Hyundai, MG Road Gurgaon

Tempo No: HR 26-TEMP- 24640