Hyundai Motor India — Related to claim of damaged parts of my car

Address:

Harshali hyundai sagar

There is not a proper response given by harshali hundai to make my accidental damage car or they told to me there were not available damaged parts of my i20 or they will come in 15 to 20 days.
They were not ordered my damaged parts while I came from 250km apart from harshali hyundai.
Please provide a good service or provide damaged parts as soon as possible.