A call received from Ashiana Motor regarding Renewal of Car Insurance.Preety/Rakesh said to me Car wash is free with Car insurance is free in any agency for unlimited period .Call recording is available. After renewal of car insurance he/she denied to give free coupon. After discussion he wrote in insurance paper that car wash fee.As per IRDA rule no extra word mentioned which is not related to insurance papers. I said to Mr. Rakesh regarding it but he loose temper and said you are illeterate.
This type of staff is not suitable for Hundai. Do suitable action against him.
Mrs Madhu MANJRI
Mob [protected]
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