| Address: | Gurgaon, Haryana, 122001 |
Sir,
I have given my I20 Reg No-DL1CP8760 for FCC(Free Car Care Clinic) on 7 APR 17 around 1200 HRS and promised delivery at 1630 HRS . At the time of delivery I found out following points and informed to Mr Devender (Service engineer)
1)Car was not cleaned properly
2)Bottom base of car was not cleaned
3)My car's Front bumper was damaged
4)My car's horn was not working properly after servicing
After which I had to wait another 2and half hours to get my car ready. And when I gave a written complaint to Manager he responded with "Sir no body is going to read this complaint/Action it". By this time i got know that my complaint is not forwarded for futher actions.
Eventually one of thier customer care executive called regarding feed back details of servicing done by them, when I explained her about the matter she said" Give me 10 mins I will come back to you". Till nobody has respondesd to my complaint so thereforeI decided to do it here. Was this information helpful? | 
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