| Address: | Khordha, Odisha, 751019 |
I purchased a elite i20 asta in the month of october 2016. The car is with us for-19months when we were driving our i20 on street of khandagiri suddenly the car stopped and the engine did not start which might lead to an accident. After a lot of trial the motor started and we were back on track. However after driving for some minutes. When we reached the corner the car again got stopped and the brake was locked. Again after a lot of trial the car's engine started. After all the problems we went the to hyundai service center and we handover the car for complete checkup. Your adviser told us that the starter motor was damaged. However the adviser told that the stater motor would cost around 12000 rupees. For security of my car i consulted another service center and there the adviser told that the stater motor usually gets damaged after four years. I want to ask that if my car is under warranty why i should pay. I had not driven the car for 2 months and the self motor got damaged. If we cant find the quickest solution for my car then it would be very problematic for us. So kindly request to resolve problem very quickly.
And if not done then i would never suggest any body to buy products from hyundai.
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