Hyundai Motor India — Senrto rj 02cb4594

Address:

Alwar, Rajasthan, 301001

Dear Sir


This is with reference to my vehicle SANTRO (RJ02CB 4594) with met with
accident on 29.08.2015 and was given to the dealer MODERN Hyundai, Alwar on
dated 30.08.2015. All the formalities for the lodging the claim was
completed on 03.09.2014.

I understand that it takes max. 30 days to repair a car to any dealer and I
was committed by dealer to make the vehicle ready by 05.10.2015. However
till date I have not received the vehicle.

It was surprising that after making rigorous follow up and personal visit
to the modern Hyundai, they have not started the job. Finally we had to
raise the issue to Hyundai directly on 29.11.2015. after that only dealer
has started the repair work.

Please appreciate that we as a family have daily run of almost 100 kms and
we are hiring the vehicle since last 5 months because of M/S Modern Hyundai.

Also Due to non-availability of my car, I had to drive bike and in Month of
November I got a fracture due to slip from the bike.

Considering all these circumstances due to abnormal delay in repairing the
vehicle, I have incurred almost loss of more than Rs. 200, 000/-.

Please look into the case and provide us the solution.