Hyundai Motor India — Service charge

Address:

Medical college kottayam

Hello, l m a verna owner from kottayam Kerala
I got a call from popular hyundai dealer regarding free service. I asked about the charges it was around 3500. On reaching there they said we can't do it as free service as car crossed a particular kilometres reading and I have to pay 2000 as paid service charge

Due to corona lock down whole country was locked how can a man do service at that time
Govt gives relaxation for certain things why can't you?

I was not informed during prior service about next service date or kilometres

I feel it as silly tricks to bill more

Please respond
My mob number [protected]