Hyundai Motor India — Service complaint for kamal hyundai kota

Address:

Kota, Rajasthan

Dear sir/mam I gave my verna transform car no: RJ20 CC 3001 at kamal hyundai kota rajasthan for problem rectification of over heating, those people took 15 days to repair it, by that time my car was in running condtion.after repairing it they called me up that ur timing chain is not working and when i gave them the car there was no such problem in it . They said they will repair it, for this they took more than 20 days, after repairing timing chain the called me up to say that your turbo is not working we have to change it, i asked them to repair it (but while i gave them my car it was working properly) they took 20 days again to solve that problem. After repairing that problem they again called me up saying that the head of your car needs to be changed that was again their fault while repairing and its almost 18 days and they have not even reverted back to me regarding any solution of my car . It is almost more than two and a half month my car is with them only and they are not responding even. I tried calling them Mr raj kumar ji their who is taking care of, but he is not picking the phone and they dont have this much sensibility that to inform the customer regarding the car. And still i have no information that when they will be retuning my car back. I gave my car on 15 feb 2015, these people hav completly destroyed my car and they don't deserve to be the part of hyundai india . As the kind of service they are providing is pathatic And they are not even bothered about What they are doing, this is the worst service center i have ever seen in my life, full of irresponsible people and non experienced mechanics . Kindly let me know what to do with your people and service center or else i'm filling complaint in consumer court. One more thing we have also filled the complaint telephonicaly but there was no response form there also, i think this company is no more intrested in serving their customers. If you people hav little dignity left kindly seek into the matter and try sorting out my problem. Waiting for your fast response Gaurav sharma Verna transform Rj20-cc-3001 Kota rajasthan Kamal hyundai kota