Hyundai Motor India — Service costing

Asfak Marediya

Jan 25, 2022

Address:

Gujrat palanpur

Dear Hundai Customer Service Team,
This is to bring to your notice that I Mr. Sidikbhai Usmanbhai Nanqoliya had booked a 2021 Venue S 1.2 litre white BS6 from Riya Hyundai Palanpur. During the booking process the branch manager Mr. Bhavesh had committed that a full coat protection will be applied for the entire car on behalf of the showroom but on delivery he has reverted back on his commitment and has provided me with a car with only top roof coat protection. This is extremely disappointing as a reputed brand dealership like yours is following such practices and deceiving it's customer which sours the grand experience of buying an automobile and would impact the brand loyalty among the masses. Kindly look into this and help us to get the full coat protection which was committed by the dealership.

Regards Aspak patel.[protected]

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Jan 25, 2022

Updated by Asfak Marediya Dear Hundai Customer Service Team,
This is to bring to your notice that I Mr. Sidikbhai Usmanbhai Nanqoliya had booked a 2021 Venue S 1.2 litre white BS6 from Riya Hyundai Palanpur. During the booking process the branch manager Mr. Bhavesh had committed that a full coat protection will be applied for the entire car on behalf of the showroom but on delivery he has reverted back on his commitment and has provided me with a car with only top roof coat protection. This is extremely disappointing as a reputed brand dealership like yours is following such practices and deceiving it's customer which sours the grand experience of buying an automobile and would impact the brand loyalty among the masses. Kindly look into this and help us to get the full coat protection which was committed by the dealership.

Regards Aspak patel [protected]

Jan 25, 2022