| Address: | Kolhapur, Maharashtra |
Car was sent for routine checkup and service with shock absorber problem on 29/09. spark plugs and coolant changed during same. Car overheated within usage of only 40 kms in 3 days, The supervisor, Mr Ajit and the Service manager Mudassar both state that the overheat was caused due to short circuit of the spark plugs but are asking for repair of engine head of 40000. They say they have checked everything and that it is our fault. No explanations given, plus they are very rude. How is it our fault when they have changed the spark plugs? They made me wait for 2 hrs when i wanted to speak to them. I have 3 i20's here and they are trying to loot me, it is totally their fault, They dont let us speak to the manager. And make us wait for hours with no service, My earlier bill was of rs 17000 and they take no responsibilty for their faults. They Have not done their work and have caused this problem.and now they blame us. Please help. Im planning to sue them on consumer court. its been 1 month Was this information helpful? | 
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