Hyundai Motor India — spare tire

Address:

Bangalore, Karnataka, 560078

We purchased grand i 10 in june 2017 from pavan hundai kanakpura road bangalore. After 4 month when our car got puncher, we checked for spare tire but it was not there. We have not seen spare tire from date of purchase to till that day. We have send two times our vehicle for service to same company. Now wen i complain about spare tire they said that it was not in car at the time of service but they dint inform the same thing at the time of taking vehicle for service or after service. We don't have driver n parking is also in our apartment n it's safe. Kindly help us
Thank u