I am mahesh joshi and i have a Hyundai Aura Vehicle and Registration number is DL3CCS7952 And My vehicle last service done in Rama Hyundai and my problem is my vehicle steering Lhs jam. My vehicle pick for servicing by Rama Hyundai firstly my pick the late and job card was open delay after my call to service adviser (Ejaj) and said that my complaint (Steering noise, Ac not cooling and aliment issue) and said to me after checked the vehicle i will talk you after some time service advise called me that your vehicle is ok no any problem found me and i said to adviser if my vehicle is ok that you given me on written that your vehicle is ok but service adviser ruddily behave me after some time Service Manager (Birender Bhandhari) called me and said that i will checked the vehicle personally after some time called me and said that your vehicle steering reduction gear is faulty. I ask to service manage who right and who is wrong your adviser said that your vehicle is ok and you are said to me your steering is faultily that said to me sir parts not available in workshop so your vehicle will pick again after two days so i am doing your vehicle servicing job and delivery your vehicle but workshop side not completed my servicing job and fully payment charged me, My vehicle wheel balancing, tyre rotation not done and charged the payment my bill. After two days my vehicle pick again and changed the reduction gear but vehicle not delivered same day because my vehicle steering motor damaged by workshop side. Next day my vehicle delivered but my vehicle steering one side heavy jaam and vehicle have delivered to customer, who is responsible if my vehicle will accident. Same night again called me Miss Rashmi and i said my problem and she connect the Service GM Mr. Sandeep Bansal and i said my problem that he said me again your vehicle pick and provide the other car. Next day my vehicle pick and provide other car but other car documents not provide me without documents provide the car after 5 days Mr. Sandeep Bansal called me your vehicle is ready for delivered so pick the vehicle and i reached the workshop and checked the my vehicle and found my steering jam in LH side and Mr. Birender Bhandhari said to me that I have drive 15 km and your vehicle is ok and I said that my vehicle not ok and another person Mr. Rajesh again test drive my vehicle and found steering is jam and again my vehicle aliment check after done aliment my steering solve but i am not stratified after 3 days again my vehicle steering jam and intimated to Mr. Birender & Rashmi and said to me please wait and response you but after 3 days not any response workshop side again called the Mr. Bhandhari and said me again your vehicle checked and kiindly visit the workshop for your vehicle steering problem How many times will visit to workshop only steering problem why not resolve my problem then my vehicle under workshop 5 days so I request you that taken the action to the workshop and Mr. Birender and resolve the my problem Was this information helpful? |
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