Hyundai Motor India — technical fault / feature where company is not allowing to drive the creta above 120 kms per hour

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

Dear team hyundai,

I became part of hyundai family on 1st nov 2019 when i purchased hyundai creta 1.6 diesel fully automatic from capital hyundai, sector 63 noida. My car registration number is up16 cj 3232.

I went to my first highway trip with this car from 1st jan 2020 till 5th jan 2020 from noida to jaipur, jaipur to hanumangad & then back to noida.

I drove 2000 kms in total in this entire trip & this drive was one of the worst ever drive in my last 22years since i am driving. I have driven maruti cars & my last car before this hyundai car was hyundai amaze.

Issue with this hyundai car is constant alarm once i cross 120 speed. First single ping sound comes at 80, second ping comes at 100, third ping comes at 110. But non stop ping continues as soon as you cross 120km per hour. To stop this ping i jave to keep my car speed below 120km.

First of all i agree as a indication at high speed company can indicate customers that they are at high speeds. But how can a customer be forced not to drive above 120kms per hour.

It was so dam irritating with so much disturbance through out the drive in this hyundai creta car on highway with so many pings between 80 to 120kms.

Hyundai company can't force any customer not to drive above 120km per hour. This is totally not acceptable to me as a customer of hyundai car.

I urge to stop this irritating noise at any levels from my car. Be it 120 or 110 or 100 or even at speed of 80. I as a customer always get distracted with this noise & it's difficult to drive peacefully be it highway or many times in delhi ncr as well.

Hyundai company should remove the speedometer speed of 220 & it's speedometer should only be till 120kms.

While purchasing hyundai car, sales persons & hyundai company should inform there customers that if they are going to buy hyundai car's, they won't be able to drive any hyundai car above 120kms per hour.

I wasn't told about this feature of the car while purchasing the car. If i would have been aware of this feature i would have never bought hyundai creta.

Even today when i raised this concern on 1st jan 2020 to my sales person who sold me this car, she wasn't aware of this feature in car neither any senior person was aware until i was connected with some one in sevice department.

My request to hyundai team is to remove this disturbing sound completely from my my hyundai creta. If this sound can't be removed completely at all speed levels i request you to take this car back, i dont need this hyundai car & will ensure no one in my family or friend circle & social circle buy this car because of this forced limitation to customers from hyundai company.

I need urgent resolution to this query.

Thanks & regards,
Layan bhargava
M: [protected].