Hyundai Motor India — The car has not been delivered on time as promised

Address:Thane, Maharashtra
Website:consumer complaint

Yesterday, i had given my car for third free service to mithila mira road branch as the service was booked on friday and we were told that we will get our car on saturday itself as i have a family function and from saturday morning i clearly stated that i want my car by saturday evening 8pm as we wanted to attend a family function but from 6pm they started fooling us that our driver is stuck in traffic and you will recieve your car after 10 pm whereas your office closes at 8pm, we had a word with service manager as well at 7.45pm he promised us to call back within 15 mins but he also fooled us and at 10.45 pm we recieved a call from the driver that i am coming for delivery. Is this the kind of service your dealer provides and is thisthe wayto work professionaly at this level?
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