Sir,
I had purchased Hyundai i10 grand Nios Sports model in the month of March, 2021 form Yashodha Motors, Patiala in the name of my wife Ms. Twinkle. My car is still in warranty period. Recently one tyre of the car has been damaged. I sent the same for claiming warranty at Berkley Hyundai, Chandigarh as I am residing in Chandigarh.
The agency sent the tyre for inspection at Apollo tyres and Apollo Tyres sent the test report and expressed their inability to replace the tyre in warranty. The comments by Apollo tyres in the test report is highly ambiguous as they have cited all the possible reasons for damage of tyres.
It shows that they have not conducted any test but have just attempted to evade their duty to honour the warranty given to me at the time of purchase of the car for their vested interests.
I have never been negligent in driving my car and have always maintained due care as any prudent car owner would do. There is no evidence regarding any cited reasons for damage of the tyre by the Apollo tyres or your company.
It is highly disappointing that I have to write a complaint to a highly reputed motor vehicle company for such small issue which will waste precious man hours at both the ends.
I request you to kindly resolve this issue at the earliest in order to avoid any unnecessary hustle. In case, the matter is not resolved within a week's time, I shall be constrained to take the necessary legal remedy available under the prevalent governing statutory provisions in the competent court of law.
Kindly treat the compliant as urgent.
A favourable action from your end is solicited.
Thanking you in anticipation.
DESHBIR SINGH
ADVOCATE
PUNJAB & HARYANA HIGH COURT
PH: [protected]
email: [protected]@gmail.com Was this information helpful? |
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