Hyundai Motor India — Undue bill raised for service

Ruchika Sawhney

Dec 5, 2021

Address:

H331, 2nd floor, new rajinder nagar, New Delhi-60

Respected sir,

With due respect I have to inform you that I had given my Santro car No.DL6CS2501 for service on 02/12/2021date. Only the service was required and nothing else. I had recently got all oils changed from somewhere else but despite my telling all this to your service person Mr Dheeraj Sharma, you all have raised bill for brake oil, fuel injector cleaning, throttle body cleaning and a few other things. a
All of these are mentioned in the bill attatched. This is not the first time. You all add up a lot of other charges and always raise a high bill. In my case only washing and cleaning was required which we generally get it done in maximum 1500 rs while you all charge above 1700 for that. In addition a lot of my petrol was taken out.
I ended up paying Rs 5234 which could have been done within 2000 Rs. The changing of oils was not required and this was informed to your team by me. Also my car was returned at a much late time than what was promised to me. This is just not acceptable. I would like you to personally look into the matter and tell your team not to take decisions on their own and then ask the customer to pay for the same

Veena Sawhney
M/o Sumit Sawhney
Ph [protected]
[protected]

Was this information helpful?

No (0)

Yes (0)

Dec 05, 2021

Updated by Ruchika Sawhney Respected sir,

With due respect I have to inform you that I had given my Santro car No.DL6CS2501 for service on 02/12/2021date. Only the service was required and nothing else. I had recently got all oils changed from somewhere else but despite my telling all this to your service person Mr Dheeraj Sharma, you all have raised bill for brake oil, fuel injector cleaning, throttle body cleaning and a few other things. a
All of these are mentioned in the bill attatched. This is not the first time. You all add up a lot of other charges and always raise a high bill. In my case only washing and cleaning was required which we generally get it done in maximum 1500 rs while you all charge above 1700 for that. In addition a lot of my petrol was taken out.
I ended up paying Rs 5234 which could have been done within 2000 Rs. The changing of oils was not required and this was informed to your team by me. Also my car was returned at a much late time than what was promised to me. This is just not acceptable. I would like you to personally look into the matter and tell your team not to take decisions on their own and then ask the customer to pay for the same

Veena sawhney
M/o Sumit Sawhney
Ph [protected]
[protected]