Hyundai Motor India — unethical business tactics

Dear hyundai motors,

I had transferred 25000 to a dealer upon repeated calls in order to book a verna car. But due to an immediate issue, i informed them to hold on to the booking.

In spite of several assurances from your side, 3000 inr has been deducted from the refund amount.

I reiterate the fact that the cancellation intimation was done within 2 minutes of making the neft transfer. Hence it is imperative that booking was not generated within this matter of time.

This is highly unethical of the dealer to hold the 3000 inr utilising the cancellation terms of hyundai motors.

You are hereby intimated to refund the remaining 3000 rupees at the earliest or provide the gst invoice of cancellation amount along with showing the proof that the booking was actually made before receiving the cancellation intimation.

Please note that failing to adhere to the above shall enable the undersigned to resort to legal authorities and exercising consumer rights to the highest extent possible wrt cheating and forgery including unethical business practices.

It is expected the matter will be settled amicably.