Hyundai Motor India — Unjustified Demand for money without service and warranty for the last more than two months

This is brought into you notice that I have Creta automatic with vide vehicle number DL 12CJ 7768 registered in the name of Lalita Sharma which was given at Rama Hyundai service centre Okhla – phase - I on 13-september 2021, complaining check engine light, High RPM and jerk while stopping & starting on the vehicle. My vehicle was attended by Manoj and he ensured me that after getting the service done all the issues would be resolved. After getting it serviced, he delivered my vehicle same day against the bill amount of Rs. 7906/-
After 2 days my vehicle was reported at Rama Hyundai service centre again on 16 -September 2021 with same issue. This time I was spoken by Manoj that he seemed ignition coil faulty. He said the vehicle would be fine if I had replaced the coil. In order to fix up the issue, I told him to replace them. After replacing the ignition coil, they deliver the vehicle at my office and charged Rs 8408/- He ensured me that there would be no problem with my car now. It was quite surprising to me that same issue came across after two day and vehicle was brought third time at Rama Hyundai on 20th September 2021. They kept my vehicle for another three day and tried to be diagnosed it. They said now they would need to replace the ECM now.
Please be noted that vehicle was given at Rama Hyundai to get it fixed on 13-september 2021.Since the staff was making false commitment, replacing parts one after another, and extorting money from me. Then, i decided to take my vehicle back. Still, they did not support me in any respect.
I tried to purchase ECM from the local market, but I could not manage to find it unfortunately. My car was carried by crane on 24th March 2022. As per their last checking and finding ECM also was replaced by them. I thought now the issue would be rectified. Instead of fixing the issue, they failed to find out the root cause of the problem. They kept experimenting on my car nearabout 2 months. Now they are seeking approval to replace Body assly ATM Valve along with child parts which cost Rs. 138063.21. There is no credibility that my car will be Ok after replacing the ATM Valve and they will not be asking to change more parts.
Not only this they are levying investigational costs on me i.e. 67791/- which is not justified. It is not realistic amount and not acceptable to me. On 16 May 2022 I have received email from service centre stating that I am the third owner of the vehicle and due to which warranty is voided. If owner got changed it doesn’t mean Hyundai as a brand will deprive of their services and will not support to the present owner. Vehicle still is a make of Hyundai. I have question why did this fault was not detected by Rama Hyundai when vehicle was brought with complaint at first time? I have asked for multiple time to changes parts but so success and problem still unresolved after paying huge amount to service centre I believe this is not Hyundai looks like the way it was shown in above case.
I escalated this matter to the branch manager, Mr. Sandeep Bansal also he clearly told me not to give any discount and his behaviour is highly unprofessional at the time of discussing issue and casual approach of handing matter, sometimes they give estimate of clutch plate and sometimes they advise to change gear box. I have big concern now that all parts which are replace are not faulty and due to unknow error service centre forced me to bear the cost to me.

I request kindly ask your technical team to visit the service centre to check and verify the fault in my car at the earliest.

Anticipating your early reply on this …
Ajay Sharma