Hyundai Motor India — unjustified service charges, irresponsible service, no response towards queries

Address:Ketan Hyundai,Nagpur, Maharashtra

Refund of Periodic Maintainance service charge Rs.2220 and Brake Bleeding Rs.715, vehicle No. MH364710
Respected,
I have approached at Ketan Moters Pvt Ltd Ngp after appointment on date 19.11.20 at 12.55 pm with entry ticket no. 75.
My car was entered for job at 4.40 pm and out from bay at 5.50 pm.I had Neither ordered or requested for Periodic Maintainance service not informed by service advisor before or during job .Waited for 3.30 Hours unreasonably after taking Time Appointment.
No periodicMaintainance service requested, service was very unsatisfactory for the reasons:
1. The mechanic had roughlyhammered Rear LH Break Drum.
2. Hanging front Disc Brake Assembly metal body without any outer source support only on the basis of Rubber Tube which is fitted with it.
3. Pulling Air Filter Assembly for just spray purposeand thenfittedcarelessly without Untighting/ tightingthe Clamp.
4. They havecharged for brake bleeding butI am sure that they had not done this job HMIL can check my vehicle for this inspection on my car . So please Return Periodic Maintainance charge and check Brake Bleeding Job.

ENCL 1. Customer Invoice (Labour) W[protected]
2. Customer Invoice (part) W[protected]
3. Repair Order Sent from RediffmailNG on Android

Since 1 month we are trying to contact with HMIL but we are not getting any response from them.
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