Hyundai Motor India — Verna vehicle no. Ga06f2899

Address:

FLAT NO.304, MURGAO AVENUE,NEAR DESTERRO

Sirs / Madam,

Reg. Vehicle No. GA06F2899- I0 DAYS OLD VEHICLE INTERNAL WIRE DAMAGE . INSURANCE CLAIM - O DEPTH POLICY COVERED.

This is to inform your goodself that, have purchased the Verna / Automatic model from Hyundai Alcon on dt. 15.07.2021 .

01) On 29/07 ( Thursday ) night my car internal wires damaged by the rat in my building parking and hence it was not starting & fuel leakage.
02) On 30/07 ( Friday ) reported the same to Hyundai Alcon, Porvorim for emergency attendance as it was not starting and fuel leakage.
03) On 31/07 ( Saturday ) Road side assitance team attended my vehicle
04) On 03/08 ( Tuesday ) got a call from Hyundai verna asking to visit showroom and complete the insurance formalities.
05) On 03/08 ( Tuesday ) immediately attended the matter from my end and completed the process and formalities of insurance and inspection.
06) From 03/08 to 09/08 ( till date ), I have been following with Hyundai Verna, Hundai Alcon porvorim and Bajaj Insurance
07) Insurance is covered from Bajaj with 0 dept – provided by the hyundai alcon, porvorim.
08) 09/08 ( Monday ), taken the updates from Mr. Deepankar Naik, Hundai Verna and understand from him that he has to receive the approval from Bajaj and thereafter it will takes minimum 20 days as they need to order the wires from stores .

This is my third car from hyundai and m really very upset the issue / matter is taken care and once again request to kindly intervene and do the needful on priroty.

Thanks & Rgds.
Sachin J. Mesta
Rakhee Sachin Mesta

H/P: 91 [protected]