[Resolved] Hyundai Motor India — Very bad experience with second service in northern motors service centre

 
1 Review
Ludhiana, Punjab, India
 vivujain7003
Hi,

Greetings for the day !!

This is to just inform you that today i visit in your Hyundai Showroom (Northern Motors Pvt Ltd.) for Servicing my car Hyundai Grand i10 Registration No. ( PB-10-FV -6025). and i am very glad to inform you that is my worst experience with Hundai Service Center. Some of the issues i faced there in time of servicing of my car.

1 . Fog Light Bulb and Plug got Missing :- I got Fog light Bulb and plug missing after handover the car. when i asked for Bulb and plug your Service Executive state there is no plug and bulb inside of Fog Light. and after 5 min. of my asking and not getting him service boy who had done service of my car state there is no bulb but there is only a plug inside of fog light and he remove the plug from car.Please suggest how i believe there is no bulb if there is no way for Plug missing. here pic attached for plug which i got from your Service executive after Servicing which he had removed from inside.

2. Washing and Vacuum in Car :- Here Some pics attached of Washing and vacuum done after servicing done of car. please check and rectify is it clean or not ? Waiting for your answer.

3. Refuse to Give Survey Form :- After there incident when i asked for the Survey form your Executive Refuse that there is no any Survey form in Company. You got only call for Your Survey. I think it is mandatory of Survey form in Service Station.

Note : - Waiting for response from your side and believe to response on urgent basis. Here all pics were attached for the reference.

Very bad experience with second service in northern motors service centre
Very bad experience with second service in northern motors service centre
Very bad experience with second service in northern motors service centre
Very bad experience with second service in northern motors service centre
Very bad experience with second service in northern motors service centre
Very bad experience with second service in northern motors service centre
Very bad experience with second service in northern motors service centre
Very bad experience with second service in northern motors service centre
Complaint marked as Resolved May 24, 2017
Thanx for your help..my complaint is solve
Updated by vivujain7003, May 23, 2017
here pics of plug which was removed by servicing staff and refuse there is plug and bulb missing in fog light

Very bad experience with second service in northern motors service centre
Very bad experience with second service in northern motors service centre
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    Hyundai Motor India - Very bad experience with second service in northern motors service centre