[Resolved]  Hyundai Motor India — Very bad experience with second service in northern motors service centre

Address:	Ludhiana, Punjab, 141008
Website:	WWW.NORTHERNMOTORS.CO.IN

Hi,

Greetings for the day !!

This is to just inform you that today i visit in your Hyundai Showroom (Northern Motors Pvt Ltd.) for Servicing my car Hyundai Grand i10 Registration No. ( PB-10-FV -6025). and i am very glad to inform you that is my worst experience with Hundai Service Center. Some of the issues i faced there in time of servicing of my car.

1 . Fog Light Bulb and Plug got Missing :- I got Fog light Bulb and plug missing after handover the car. when i asked for Bulb and plug your Service Executive state there is no plug and bulb inside of Fog Light. and after 5 min. of my asking and not getting him service boy who had done service of my car state there is no bulb but there is only a plug inside of fog light and he remove the plug from car.Please suggest how i believe there is no bulb if there is no way for Plug missing. here pic attached for plug which i got from your Service executive after Servicing which he had removed from inside.

2. Washing and Vacuum in Car :- Here Some pics attached of Washing and vacuum done after servicing done of car. please check and rectify is it clean or not ? Waiting for your answer.

3. Refuse to Give Survey Form :- After there incident when i asked for the Survey form your Executive Refuse that there is no any Survey form in Company. You got only call for Your Survey. I think it is mandatory of Survey form in Service Station.

Note : - Waiting for response from your side and believe to response on urgent basis. Here all pics were attached for the reference.