[Resolved]  Hyundai Motor India — Very Poor service and follow up

Address:

Chennai, Tamil Nadu

I am Divakar.C. I am working in MNC Bank. I am owning Hyundai I10 and my car Clutch wire was cut and asked the dealer at Pallikaranai Kun Hyundai to attend my vehicle. My car was towed and they requested me to do general service along with change of Clutch wire. I accepted. The service manager called me and told that Fan motor was not working properly. I had complained on online and then the same service manager called me and informed that the Fan motor is working properly and only once a while it is not working. There will not be any problem for next 3 -6 months and I can replace with new on the next service. My vehicle was delivered at my residence. I took my vehicle along with my family for a restaurant, but on the way smoke came in the Engine and I stopped the car and waited for some time for the engine to cool and returned home. I found the motor is not working. The call came to me from Kun Hyundai Kattupakkam about the feed back on the service, I had narrated the incidence and addressed my dissatisfaction on the service and informed them to change Fan motor. I was informed that the service manager will call me. Now it is 10 days nobody has approached me. My car is ideal. I am using my other car from Ford. Very poor service from Hyundai. Thanks and regards, Divakar.C [protected]