| Address: | Popular Hyundai Pvt Ltd, Tirur, Malappuram, Kerala, 676307 |
I bought my car from Popular Hyundai situated in Tirur, Malappuram, Kerala. After making the payment for the car "Next Gen Verna" i was disappointed by the dealership. I wanted car to delivered early but they denied it. Delivered was not clean and didn't have minimum fuel to reach nearest fuel station. I raised my issues to Hyundai from that day and i haven't got any good experience from them. After a month onwards i started observing an issue with car. It's wheel Alignment was losing after running 200-300kms. I reported 7 times this issue at the dealership with evident proof but they were denied repairing the car. when i gave the car to service center for same issue again (8th time ). I got back my car unrepaired, i found few dented and scratches made from the service center. I reported my issues to regional office and they didn't respond well. I reported the quality of the service to regional office several times. I contacted Hyundai's customer service several times and none responded properly. Then i approached another dealer of POPULAR Hyundai situated at calicut. They are atleast trying help me with issues and trying diagnose my vehicle. It's more than a year and 4 months still my problem with car isn't resolved. I had very bad customer experience from Hyundai and Popular Hyundai Tirur. Please note other dealership was atleast trying to help whereas the dealership in Tirur was damaging by car and behaved rudely to me. Also i would like to report an issue i asked the dealership for manager's contact number and staffs denied to give it to me. Was this information helpful? | 
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