Hyundai Motor India — worst service at service centre ichha hi maharashtra

Address:

Kolhapur, Maharashtra

First of all the i charge person shri sheetal pawar is talking aruguntly, initially he has told me that he will inform the budget on phone but has not told, i have called him two, three times but he has not attended the call. Atvtge time of dilevery he has saying that i have already told the budget., which he is talking like.
How we deal with the person who is talking like
I need immidiate action