Hyundai Motor India — Worst service feedback of srishti motors rohtak haryana

Amit vasan

from Mumbai, Maharashtra

Address:	Rohtak, Haryana, 124001
Website:	www.hyundai.com

To,
Mr. Park
Md, hyundai motors india ltd
H. [protected]@hmil.net

I m a regular customer of hyundai, but i m totally dis-pointed from hyundai services, i submitted my car grand i10 on 19.8.2016 at srishti hyundai rohtak for servicing. It was committed to complete the service on same day. But it was not completed and i got a call to complete on next day. I requested for a standby car as i have travelling job and that request was also not considered. From the first day i am facing ac cooling issue and still this issue is not resolved. When next day i went to pick my car from the service center, i was shocked there was huge dent on driver side door.
The car was placed in drastic condition and there were no safety measures. The same pic is attached for further action. When i raised the same issue with center manager deepali & attendant mr rakesh.
They admitted it is due to our mistake and will replace the dented part by next monday. Now they are not on their words and trying to escape from their commitment & not even accepting the car was damaged by their mistakes.in job sheet there was no dent mentioned and same i showed to the team. But still they are not repairing my car. I my totally dis pointed by such kind of worst service. Please take strict action against the service center and resolved it with-in 2 to 3 working days or i will go to consumer courts for further action on it.
Regards,
Amit.

+5 photos

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Aug 21, 2016

Updated by Amit vasan I submitted my car on 19.08.2016 at Hyundai Service Centre at Rohtak,
The Car had issue related to AC Cooling & Performance issue. It was promised to deliver the vehicle same day after service but it was not delivered but when next day I went to take delivery of my car It was placed at garbage area and there were so many dents on the car, When it was bring to service centre, the team accepted their mistake and promised to replace the door and deliver it by 23.08.2016 . There was no dent in JOB sheet and now service centre is trying to escape from their commitment and not replacing the damage done at their end. The Job sheet and damaged car pic at Service Centre is attached for your further action on it.