Hyundai Motors India Limited — hyundai creta air bags failed to deploy even after massive collision on highway and suv flipping over thrice

Severe accident that occurred on 31st may, 2019, between 6:00 pm and 6:30 pm, while traveling from ludhiana to delhi (Between khanna and mandi gobind garh) in our hyundai creta (1.6 vtvt auto sx+) and failure of the airbags to deploy.

This accident occurred in the evening with no fault of ours. A reckless truck rammed into our car from the side and our car flipped three times over on the highway. My son, 19 years of age and i, 49 years, suffered several internal injuries and bruises. The car was very badly damaged beyond repair. The creta turned turtle thrice on highway and even after such heavy impact of truck and the road.. The airbags didnt deploy.

It was a top-end model and we didn't expect this level of performance from a company like hyundai. God forbid, if something would have happened to my son or myself, how would you have justified this. This is a major security concern for all all the hyundai users means all the claims this company makes are hollow and compromises the life of it's users and just aim to make money.

When a customer buys a product from your company, it means that they are investing their trust and belief in you. So, every customer's security invariably lies in your hands. It appears that there is a manufacturing defect in vehicle as airbags didn't deploy despite severe collision as well as rolling of the car and also poor and inferior quality of the security system. And, if you can't promise quality in the products you are selling, then i suggest either you work on your product or get ready to wind-up your business.

I want to know who is liable for any mishaps of such magnitude. From last 12 days we are in mental shock despite suffering from all the severe multiple internal/physical injuries. It's a matter of grave concern not only for me, but all the hyundai users in the country, perhaps the world.
The creta is not in a repairable condition. I demand a new creta in my name (Tried and tested) and you please keep the defected lot of vehicle with you. And i demand a compensation along with new suv for the mental trauma i am still going through.
My lawyer shall soon furnish the details of my demands.
I want a speedy resolution of this issue or i will have to resort to social media and consumer courts to escalate the issue.
And ill make sure hyundai recalls the entire batch of creta with defected airbags and security features. Mark my words.
Am also escalating the matter to transport minister. So kindly dont you take this matter lightly.
If you do not come up with a resolution reply within 3 working days, my lawyer shall serve you a legal notice along with a detailed complaint in consumer forum for my grievience.

The details of my vehicle are as follows:

Regn. No.: dl8caqb8507

Regn. Date: 19/05/2017

Ch. No : malc381cmhm252969

This mail has been sent to hyundai motors plenty of times... But they don't pay heed and no reply has been recd from them.
Kindly resolve my issue... I want compensation for the immense trauma and my creta is gone totally.