Hyundai Motors India — multiple manufacturing defect in tucson crdi auto gls | |||
Raj kumar singh, Apsm, hyundai motor india ltd. Dear sir, I had purchased a new tuscon crdi auto gls by the name of sarojani builders pvt ltd with the registration date 12.4.17. Colour black, engine no.-d4hagu512706. Registration no. Jh-01cj2591. However the car has a lot of manufacturing defects. Within the 1st six months of buying the car started troubling me. To start with, the car had a dicky shocker problem, faced it twice and had to take the car to the service center where the shocker has been changed, but then again within 3-4months it stopped working and again had to get it changed.in-between the two shocker problem, the battery of the car went dead, and then the battery was changed. Secondly the electric junction box was also not working and had to get it changed by your service center fairdeal hundai, bariyatu road ranchi. Then after sometime, again got issue as my vehicle started toeing left side, your service center told me that the tyre is bent and to get it changed, my car had covered 31000km by then and no warranty in the tyre was given. The type used belongs to nexun brand and i got it changed on my own expense even though i was told that there was some manufacturing defect in the type. This week again, when i started my vehicle it sounded like tractor and there was a lot of white fuem coming out of the exhaust, so i reached out to your service center, they asked me to send my vehicle to the service center, they checked it and told that the injector has problem, they said, the injector will be sent to to lucknow for repair and it take around 5-6 days, hence i had to leave my vehicle at the service center. Sir, i have been a loyal customer of hundai for more than a decade now with total of 6cars from hundai till date. None of such issues have ever come up with any of the cars. However tuscon has been miserable. As i know, this is the flagship vechile of your company and this was my reason for buying it but the experience has been very exhausting. The car had way too many defects since the start, kindly look into it. Money is definitely an issue but farther more the trouble it has been giving me is even worse specially after being the flagship suv which is expensive as well. This is not my 1st email to you. I have already sent a few earlier to which no reply has been given yet. Kindly reply and look into the matter and help. Was this information helpful? | |||
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