[Resolved]  Hyundai Motors India Pvt Ltd — Vehicle MH04DB5616 (Verna) damaged by Modi Hyundai Thane

Address:

Thane, Maharashtra

Please note that about 5 months back I had given my Verna (MH04DB5616) at Modi Hyundai workshop at Thane for changing Time chain and Oil cooler along with general service, while removing the Injectors they damaged one injector since their tool was broken, I then purchased one injector and gave them. After about a month the Car was returned for which I had paid them about 71000/- plus cost of injector 12500.

With in 2-3 days a new problen of huge noise from the engine started, I immediately took the car back and I was told that the Tiped cover has a crack which needs to be replaced which they could not detect earlier since the scanner was not working. This time again when they removed the injector another injector was damaged which I purchased and gave them. This time again I paid them about 20000/- plus another 8000/- towards purchase of 2nd Injector.

Immediately upon taking the delivery another new problem of huge black smoke started. Now they again took the car and removed all the injectors and gave me 4 injectors for testing at Nityanand Injhectors where it was found that all the 4 injectors were damaged and I had to purchase 4 injectors for which I spent 41000/-.

Every time I have been harrased by them and every time when I give them the Car they come out of changing spares and returning the Car back in faulty condition

Finally, now for about 10 days the Car has been repaired and they have billed me another 55000/- for the engine repair. I fail to understand insteed of compensating me for all the above expenses which was incurred due to their fault on what basis I have been asked to pay for the repair.

Few days back I had met their Service Manager Mr. Patil who assured me that he will take up the matter with GM and the MD but all in vain. I had also sent them a mail earlier which was not attended.

You may ckeck each and every details with Modi and I can also furnish all the bills for the expenses stated above.

Its now 5-6 months the Car the almost lying with them for their fault and I request for immediate action and compensation failing which I would be compelled to take the matter to consumer court.