Hyundai Motors India — Santa Fe Driver Side Window

Address:

Vadodara, Gujarat

Car no - GJ 6 FK 5958 – Santa Fe – bought in February 2013
Glass Splintering – Driver Side Window
1. 1st August 2015 – Please note that the glass of the driver side window first collapsed or got shattered or disintegrated when the car Santa Fe was at your dealer – Aldiam Motor’s workshop. Our car Santa Fe was sent to Aldiam, Vadodara for replacement of clutch plate and on 1st August 2015, we got a call from Aldiam that there has been a case of splintering of glass on the driver side window when the car was in the garage of Aldiam. The dealership replaced the same.
2. 28th August 2015 – On 28th August 2015 evening, with a noise the glass started disintegrating again and flew like shrapnel to our driver’s face whom we managed to sway out of danger. There was no impact of any kind. Slowly the whole glass disappeared into pieces. It seemed surreal and we were driving at very slow pace coming into city in Vadodara at Fatehgunj after VUDA office. Two times in one month – can’t be a coincidence – bad manufacturing or bad service. It was for all of you to decide. Again the dealer replaced the same; after initially saying Hyundai refuses to do so.
3. 19th September 2015 – Just got off the Ahmedabad Toll Exit from Vadodara. Same glass splintered again. Are you guys serious about the problem? Car driven to Concept Hyundai, Ahmedabad; under advise of Aldiam. Wow!