Hyundai — Pathetic service

Address:

Faridabad, Haryana

Dear Sir/Madam,

This is my repetitive Escalation with you; I given my car –i20 with Registration no – HR51AS3003 to triumph Hyundai, Faridabad (Haryana) for servicing on 30th sept 2015. I given car for two issues of Car AC not working properly i.e getting tripped over the time and low pick up performance .

But when I am asked that my car is ready and I am asked to make payment - INR 32500/- before offering any test drive; I duly made payment before taking any test drive ; trusting on Hyundai people. But when I took the delivery I found that Car AC is not working and no improvement in pickup performance ; Also there was new issue found that my car central locking was not working which was working before giving the car for servicing i.e my Advisor Mr. Hussain ([protected])did not taken any pre dispatch -trial and given me wrong report of Car perfectly ok. Since then I am regularly visiting Hyundai and meeting Manager Mr. Santosh ([protected]). These people are not accepting/listening anything. I am very much Mentally Harassed and torchered . I am using paid taxi for my daily office visit from Faridabad to Gurgaon. My car lies with Hyundai till now

This is really very pathetic experience I came across with Hyundai After Sales Support ; Now I am left with only option of Consumer Court, Social Medial like FB, Twitter, Faridabad Circle & News Channel for getting support . I will educating people about my this worst experience with Hyundai within my corporate HENKEL ADHESIVE TECHNOLOGIES and outside world so that they can people will think twice before choosing Hyundai car if they are planning to buy in near future specially near DIWALI FESTIVAL; looking into such kind of After sales Support offering by Hyundai company through their authorized dealer