[Resolved] Hyundai — Poor Information and different price as compared to the company's official website

 
2 Reviews
Ghaziabad, Ghaziabad District, Uttar Pradesh, India
 Rajeev238
Today I gave my Car (i-10 2014 model)for the 2nd Servicing. Problems:- 1. I purchased my Car on Feb 2014 but in their records it was showing Feb 2013 2. The dealer quoted me 1800+tax for "Underbody Coating" but on the company's official website it is 1500 and should be done only when the car is new, but service center guys didn't told me this and since my car is one year old so they should have informed me this. 3. When I called Hyndai customer care the only answer I got was company's website is not updated(This is my friends is very common answer I get every time I call to support People and if I want to talk to their senior, The guy on the other side of the phone told me that he is just gone out and even his Senior's senior too). So in my opinion insted of taking proper action on these issues they just sitting ideal and not doing anything and just replying "company's website is not updated". I am really frustrated and dont know with whome to talk. Rajeev
Complaint marked as Resolved 
I got explanation by service center guys and they will provide solution for my car purchase date issue. So I am resolving this now
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

So all together they have quoted 4000 in their invoice

which is
1000 for engine oil and air filte
1800 for Underbody Coating
890 for wheel alignment and balancing
150 for jumping bush.

+ taxces

So don't really know whether these are correct price or not

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    1%
    Complaints
    4004
    Pending
    0
    Resolved
    52
    phone
    +91 98 7356 4645
    location
    5th & 6th Floor, Coporate One (Baani Building), Plot No.5, Commercial Centre, Jasola, New Delhi, Delhi, India - 110025
    Hyundai - Poor Information and different price as compared to the company's official website