Hyundai — Worst customer service experience

Address:

Jhansi, Uttar Pradesh, 284001

I placed an order for Hyundai verna automatic variant on 6th april, for which dealer asked me to make a deposit of 1lac (whereas on Hyundai website, they shows ZERO down payment) so he can book the car and bring it within 20days from chennai manufacturing plant, since it is automatic he didn't had it in his yard. I followed up with the dealer in Jhansi(since I made a deposit to him and he was the sales manager of Jhansi) on 20th april, and he said he didn't booked the car yet because he was waiting for the loan to be approved from HDFC bank. so basically he lied to me saying that he will book the car if I make a deposit of 1lac. since then I dealt with lalitpur branch because it is very hard to communicate with Jhansi branch because i live in laitpur, and sales manager from Jhansi is aware about my move. and the dealer in lalitpur then try to sell me 2015 model whereas I ordered 2016 verna automatic. dealer in lalitpur forced me and convinced me to buy a manual since it can be available sooner then automatic so I have to change my mind to purchase manual instead of automatic. on 29th april we received a car, and now the dealer wont register my car since the loan was not cleared from the bank. we paid the amount in cash for registration. and now dealer is asking for more money since registration cannot be done within 7days according to RTO legislation. raised this concern with Hyundai but no one bothered about it. A complaint is already been raised with hyundai and complaint reference number with Hyundai is[protected], but they are not at all interested in resolving the issue, rather they prefer to make money from new customer. today its been more then a month, and no one called about the concern and the best part is, my car is still unregistered.