Claimed

I-ON Complaints & Reviews

1.6
Updated: Oct 11, 2022
Complaints 277
Resolved
75
Unresolved
202
Contacts

File a complaint to I-ON

Having problems with I-ON?

File a complaint and get it resolved by I-ON customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

I-ON reviews & complaints page 7

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
B
bnsingh_7849
Mar 10, 2021
Resolved
Report
Copy
Resolved

Hi customer care,

I am facing after every 2 days internet issue.

As in this situation we are working from home and due to internet issues we are not able to work and it is going Absent and it is directly impacting my salary.

And for this totally D-VoiS is responsible.

I am paying full amount but not getting proper service.

And after many follow up not getting permanent solution.

Even though customer support also not responding to our calls.

It's clearly indicates that you are just looting money and not resolving internet issue.

I am going to file case against your agency.

As we are paying full amount but no internet service your providing and due to that i am losing my salary and job.

Regards,

Baidyanath Singh

Phone number:[protected]
New Panvel area sector 3
Baidyanath Singh
Ion internet issue
Show quoted text
Aug 9, 2021
Complaint marked as Resolved 
I-ON customer support has been notified about the posted complaint.
Mar 10, 2021
Updated by bnsingh_7849
Hi customer care,

I am facing after every 2 days internet issue.

As in this situation we are working from home and due to internet issues we are not able to work and it is going Absent and it is directly impacting my salary.

And for this totally D-VoiS is responsible.

I am paying full amount but not getting proper service.

And after many follow up not getting permanent solution.

Even though customer support also not responding to our calls.

It's clearly indicates that you are just looting money and not resolving internet issue.

I am going to file case against your agency.

As we are paying full amount but no internet service your providing and due to that i am losing my salary and job.

Regards,

Baidyanath Singh

Phone number:[protected]
New Panvel area sector 3
Baidyanath Singh
Ion internet issue
Show quoted text
Verified Support
Mar 12, 2021
I-ON Customer Care's response
Hi, we're sorry to hear you had such a bad experience with I-ON. We'd like to help and get this sorted. Could you confirm sharing your details via DM ?
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    B
    bnsingh_7849
    Mar 9, 2021
    Report
    Copy

    Hi customer care,

    I am facing after every 2 days internet issue.

    As in this situation we are working from home and due to internet issues we are not able to work and it is going Absent and it is directly impacting my salary.

    And for this totally D-VoiS is responsible.

    I am paying full amount but not getting proper service.

    And after many follow up not getting permanent solution.

    Even though customer support also not responding to our calls.

    It's clearly indicates that you are just looting money and not resolving internet issue.

    I am going to file case against your agency.

    As we are paying full amount but no internet service your providing and due to that i am losing my salary and job.

    Hi customer care,

    I am facing after every 2 days internet issue.

    As in this situation we are working from home and due to internet issues we are not able to work and it is going Absent and it is directly impacting my salary.

    And for this totally D-VoiS is responsible.

    I am paying full amount but not getting proper service.

    And after many follow up not getting permanent solution.

    Even though customer support also not responding to our calls.

    It's clearly indicates that you are just looting money and not resolving internet issue.

    I am going to file case against your agency.

    As we are paying full amount but no internet service your providing and due to that i am losing my salary and job.

    Regards,

    Baidyanath Singh

    Phone number:[protected]
    New Panvel area sector 3
    Baidyanath Singh
    Ion internet issue
    Show quoted text

    Regards,

    Baidyanath Singh

    Phone number:[protected]
    New Panvel area sector 3
    Baidyanath Singh
    Ion internet issue
    Show quoted text
    I-ON customer support has been notified about the posted complaint.
    Mar 09, 2021
    Updated by bnsingh_7849
    Hi customer care,

    I am facing after every 2 days internet issue.

    As in this situation we are working from home and due to internet issues we are not able to work and it is going Absent and it is directly impacting my salary.

    And for this totally D-VoiS is responsible.

    I am paying full amount but not getting proper service.

    And after many follow up not getting permanent solution.

    Even though customer support also not responding to our calls.

    It's clearly indicates that you are just looting money and not resolving internet issue.

    I am going to file case against your agency.

    As we are paying full amount but no internet service your providing and due to that i am losing my salary and job.

    Regards,

    Baidyanath Singh

    Phone number:[protected]
    New Panvel area sector 3
    Baidyanath Singh
    Ion internet issue
    Show quoted text
    Mar 09, 2021
    Updated by bnsingh_7849
    Hi customer care,

    I am facing after every 2 days internet issue.

    As in this situation we are working from home and due to internet issues we are not able to work and it is going Absent and it is directly impacting my salary.

    And for this totally D-VoiS is responsible.

    I am paying full amount but not getting proper service.

    And after many follow up not getting permanent solution.

    Even though customer support also not responding to our calls.

    It's clearly indicates that you are just looting money and not resolving internet issue.

    I am going to file case against your agency.

    As we are paying full amount but no internet service your providing and due to that i am losing my salary and job.

    Regards,

    Baidyanath Singh

    Phone number:[protected]
    New Panvel area sector 3
    Baidyanath Singh
    Ion internet issue
    Show quoted text
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      sanjeev_1990
      Feb 19, 2021
      Report
      Copy

      Address: maharaja apartment malad west

      Technician not visiting even after several calls
      I-ON customer support has been notified about the posted complaint.
      We're sorry to hear you had such a bad experience with I-ON. We'd like to help and get this sorted. Could you confirm sharing your details via DM ?
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        sanjeev_1990
        Feb 19, 2021
        Report
        Copy

        Address: Maharaja apartment malad west

        Internet connectivity going down frequently
        Worst internet service provider
        I-ON customer support has been notified about the posted complaint.
        Hey Sanjeev, we're sorry to hear you had such a bad experience with I-ON. We'd like to help and get this sorted. Could you confirm sharing your details via DM ?
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Shrikant080181
          from Delhi, Delhi
          Jan 20, 2021
          Report
          Copy

          Address: Kamothe Navi Mumbai

          Please be informed that our internet service is not working since 11 AM today 20-Jan-2021. Could you please check what is the issue?
          My mobile number is [protected]
          I-ON customer support has been notified about the posted complaint.
          Hi Shrikant, We will be happy to resolve your concerns at the earliest. Kindly DM us your registered contact number or login ID. Team I-ON.
          Hi Shrikant, we're sorry to hear you had such a bad experience with I-ON. We'd like to help and get this sorted. Could you confirm sharing your details via DM ?
          Helpful
          Found this helpful?
          2 Comments
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            R
            Raj Chudasama
            from Mumbai, Maharashtra
            Jan 15, 2021
            Report
            Copy

            No internet connection from last 24hours, registered mobile no is [protected]
            I-ON customer support has been notified about the posted complaint.
            Hi Raj, Sorry for the inconvenience, Please share your register contact number or User ID through DM and we will help to resolve your concerns. Team I-ON.
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              K
              Kalyan49
              from Delhi, Delhi
              Jan 10, 2021
              Report
              Copy

              Address: If colony 9th linr

              Inter not available
              I-ON customer support has been notified about the posted complaint.
              Dear Customer, We would really like to have this sorted for you. Kindly DM us your registered contact number or login ID. Team I-ON.
              Dear Customer, We would really like to have this sorted for you. Kindly DM us your registered contact number or login ID. Team I-ON.
              Dear Customer, We would really like to have this sorted for you. Kindly DM us your registered contact number or login ID. Team I-ON.
              Helpful
              Found this helpful?
              3 Comments
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                P
                Prasun Prakash
                from Mumbai, Maharashtra
                Jan 3, 2021
                Report
                Copy

                Stealing electricity from my meter And not give any discount on my package and not removing the connection also from my meter
                New Panvel office
                My I’d is Prasun_prakash
                I-ON customer support has been notified about the posted complaint.
                Hi Prasun, We would really like to have this sorted for you. Kindly DM us your registered contact number or login ID. Team I-ON.
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  SnapKK
                  from Powai, Maharashtra
                  Dec 4, 2020
                  Report
                  Copy

                  Address: koperkhairne

                  Trying to reach you guys on [protected] but every time the no is busy
                  I-ON customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    J
                    jayesh bagadia
                    from Powai, Maharashtra
                    Dec 4, 2020
                    Report
                    Copy

                    Address: Neelkanth Enclave, LBS Marg, Opp Shreyas / opp Vijay sales. Ghatkopar West Mumbai 400086

                    Interneet services not working since yesterday at Neelkanth Enclave LBS Road Ghatkopar
                    I-ON customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      N
                      Nisha Bid
                      Dec 4, 2020
                      Report
                      Copy

                      Address: Vashi, Sec-12

                      Wifi is not working since 3 days. Since 1 week wifi is not working properly as well. poor speed.There is no proper contact of your company, where we can immediately call. There is no internet and we are facing a lot of difficulty in work. Kindly revert back as soon as possible.
                      I-ON customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        suhas nakte
                        Dec 3, 2020
                        Report
                        Copy

                        Very bad service that never picks up the phone.kamothe ssv office
                        I-ON customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          Agnivk
                          from Powai, Maharashtra
                          Nov 29, 2020
                          Report
                          Copy

                          Hi Team, From the past week, I am facing a serious Internet connectivity failure. Dates for the tickets raised are as follows: 24th November 2020, 28th November 2020 and 29th November 2020. I am unable to work/view anything due to the loss of Internet connection.

                          It has become a frequent issue and I am fed up with the service which is being provided!

                          Each time a ticket is raised and worked upon, it worked for 1-4 hours and then the same problem comes back!
                          +1 photos
                          I-ON customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            T
                            Tomi Mathew
                            Nov 18, 2020
                            Report
                            Copy

                            My ID is Tomi Mathew. My area is Indira nagar-Nashik. Even after giving several complaints, the internet speed is, on an average of 25 to 30 mpps only as company is offered 100 plus mpps Also no service is getting on sundays.

                            So look into it and expect that my complaint will be addressed immediately
                            Thanks
                            Tomi Mathew
                            I-ON customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Spinkraz1
                              Nov 18, 2020
                              Report
                              Copy

                              I've been using the same dye to do my hair. Today I touched it up. ITS NO WHERE NEAR THE SAME!!! It takes a lot to get your hair light enough for blue to stay! Now its DARK GRAY AND ###!!! IM SOOOO PISSED!
                              I-ON customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                F
                                fayaz2304
                                Nov 16, 2020
                                Report
                                Copy

                                Internet issue in CBD BELAPUR

                                I am residing in CBD BELAPUR (below is my full address). I am facing lot of issues with my internet connection. I created everyday 1 ticket form IOn mobile app, below are my concerns.

                                1. Fibre cable connection is not available where I am staying and from last 2 years I am hearing that this Fibre cable will be installed in next 6 months. So it's very disturbing to continue with IOn in future.
                                2. Whenever I create ticket,...
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy
                                A
                                Ankur Kelkar
                                Nov 9, 2020
                                Report
                                Copy

                                Address: Bhayander East

                                Hi this is Ankur my id is si_ankur204. I have 60mbps plan for 6months but twice or thrice in a week I suffer with internet speed or ping issue. This 3rd time I'm writing you a complaint mail. My provider ask me to connect the fiber optic connection. He install that and got paid. But still I suffer with issue mentioned above. So there is no sense to continue with your this type of service. I'll discontinue once my plan will be expire. Really very frustrated this time.

                                Thank you.
                                +1 photos
                                I-ON customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  M
                                  MiitulShah29
                                  Nov 5, 2020
                                  Report
                                  Copy

                                  Address: Ghatkopar (E) , Mumbai

                                  My internet disconnects on regular intervals & when i complaint in their customer care they take the complaint & close it without our feedback / response ... i have complaint multiple times but each time the complaint gets closed & i have to face the same problem ...
                                  I have paid them for 12 months so now they are just ignoring my complaint as they have received their money & made handsome profits ..
                                  # worst service from the company
                                  I-ON customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    Y
                                    Yogini Chaudhari
                                    Nov 3, 2020
                                    Report
                                    Copy

                                    Address: central taloja jail, police line, building no 5, room no 1, kharghar

                                    The internet is not working enough, even I have changed my router,
                                    The router is showing that the Internet has started, but is not actually working,

                                    I have a speed of 25 MB per second but in real time it is not giving the same speed, every time it disconnects.

                                    It also takes time to send messages on WhatsApp
                                    I-ON customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      N
                                      NIKITA KAVAR
                                      Nov 3, 2020
                                      Report
                                      Copy

                                      Address: Nerul shiravane sector 1

                                      I am complainting office to this issue but no one is coming to resolve it.. service is very poor.. technician person n ofc staff is unprofessional and don't have sense to talk to customer
                                      I-ON customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit