[Resolved]  I-On — Bad Connection and Service

Address:Flat No 203/B, Ankita Heritage Bld, Chowk, Khalapur, Dist: raigad, Maharashtra, 410203

The connection is never stable, it loses connection every 15-20 mins and I have. I need to work online from Home. and I need to connect with Office PC through a VPN. It requires a minimum speed of 4 Mbps. I have a plan of 8 Mbps.
Connection loses often times while working due to lack of speed. Speed get reduces at 0.5 to 2 Mbps most of the time.
Was this information helpful?
No (0)
Yes (0)
Aug 5, 2021
Complaint marked as Resolved 
I-ON customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear User, we apologize for the issue. Could you please share your experience along with your user id or registered contact number by writing to us on [protected]@i-on.in so that we can check and rectify it at the earliest.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    I-ON
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    31%
    Complaints
    283
    Pending
    29
    Resolved
    77
    I-ON Phone
    +91 22 6292 5555
    +91 80 45114500 [D-Vois Communications]
    I-ON Address
    KHR House,11/1 Palace Road, Bengaluru, Karnataka, India - 560052
    View all I-ON contact information