[Resolved]  ION — Internet service

Address: Bhandup west
Website: customer.i-on.in:9443

My internet connection is not working since last 54 hours. I have raised ticket and daily I am mailing customer care 4 time day. I don't get proper response. Nobody ever called me yet to discuss the issue. I have been asking on email every time please tell me the issue and ETA and if anyone working on it. Customer care and local Bhandup office is not responding. Even the local office technician don't pick our calls.
I am really frustrated as this has happened multiple times. I am not going to renew my subscription from next month.
Ticket-TKT5851707
Was this information helpful?
No (1)
Yes (1)
Jul 15, 2022
Complaint marked as Resolved 
I-ON customer support has been notified about the posted complaint.
Verified Support
Jun 12, 2022
I-ON Customer Care's response
Dear user, we apologize for the issue. Could you please share your experience along with your user id or registered contact number by writing to us on [protected]@i-on.in so that we can check and rectify it at the earliest.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    I-ON
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    31%
    Complaints
    283
    Pending
    29
    Resolved
    77
    I-ON Phone
    +91 22 6292 5555
    +91 80 45114500 [D-Vois Communications]
    I-ON Address
    KHR House,11/1 Palace Road, Bengaluru, Karnataka, India - 560052
    View all I-ON contact information