[Resolved] I-On — Wallet money refund and internet disconnect issue

[email protected]

from Pune, Maharashtra

Feb 26, 2022

Address:

B-7, MITALI APARTMENT, RIGHT BHUSARI COL, PAUD ROAD, KOTHRUD

I have 500rs in the wallet, which is there in i-on net, now their company got split or separated as Trunet, and I cannot use this 500rs for anything and they are not refunding this amount as well.

This is complete harassment of customer and internet connection is also getting disconnected multiple times in business hours which impact business.

Please look into this matter and provide refund and compensation for this harassment.

I have already mail to there mail id but I am getting same response again and again.

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Apr 10, 2022

Complaint marked as Resolved

I-ON customer support has been notified about the posted complaint.

Verified Support

Feb 28, 2022

I-ON Customer Care's response Dear user, we apologize for the issue. Could you please share your experience along with your user id or registered contact number by writing to us on [protected]@i-on.in so that we can check and rectify it at the earliest.

Verified Support

Mar 10, 2022