I-On Broadband — not giving the mentioned speed

Address:

5600554

We have a broadband called i-on which gives us net through a isp called lavanya they provide us very bad connection that if you subscribe for 10 mbps they give only 1-2 mbps download speed and this is not any one day, this is every day and when we call them they reply rudely and dont even come to repair if there is any repair and even if they come it will be like a day or two after
So please i request you to take action against these frauds and help us get our money worth we may switch o other isp but the hostel in which we live do not hae any other so please help us it will be a lot of help to 600 students living in hostel