[Resolved] I-On — Fluctuating internet connection and very poor response on complaint

Manjiriz

Jul 22, 2021

Address:

Pune, Kothrud

I have raised complaints on 19th, 21st and 22nd for internet down or slow internet but no one attends complaint and get very poor response on customer care.
Another issue about availability of plans. every time planes get changed and become more costlier. I don't have option to chose less GB plan and end up paying more money

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Aug 23, 2021

Complaint marked as Resolved

I-ON customer support has been notified about the posted complaint.

Verified Support

Jul 23, 2021

I-ON Customer Care's response Dear User, we apologize for the issue. Could you please share your experience along with your user id or registered contact number by writing to us on [protected]@i-on.in so that we can check and rectify it at the earliest.