[Resolved] I-On — No quick support and customer need to wait 1 day for any issue

snjshinde7

from Mumbai, Maharashtra

Aug 30, 2021

Address:

Thane

I have raised a ticket for internet down but no action was taken by ION local office and when called customer care they disconnect my call after bad behavior by saying you need to wait till tomorrow for resolution and not even ready to refund 1 day or extend 1 day.

Please escalate this take action against ION

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Oct 5, 2021

Complaint marked as Resolved

I-ON customer support has been notified about the posted complaint.

Verified Support

Sep 04, 2021

I-ON Customer Care's response Dear User, we apologize for the issue. Could you please share your experience along with your user id or registered contact number by writing to us on [protected]@i-on.in so that we can check and rectify it at the earliest.