[Resolved] I-On — Poor service and unprofessional attitude

Idris shaikh1

May 22, 2021

Address:

Almas colony, kausa ,Mumbra

Internet not working since 3 days. When raised complaints via app, the ticket was closed without resolution and no update. On calling the customer care was told some major issue in the area. On 3rd day when again called was told fire in the region . Raised again complaint via app. On multiple follow up on 3rd day, the technician came and changed the connector and issue was fixed.

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Aug 9, 2021

Complaint marked as Resolved

I-ON customer support has been notified about the posted complaint.

Verified Support

May 23, 2021

I-ON Customer Care's response Dear User, we apologize for the issue. Could you please share your experience along with your user id or registered contact number by writing to us on [protected]@i-on.in so that we can check and rectify it at the earliest.