[Resolved]  I-On — Refund for discontinuation of service

Address:navi mumbai

I was using Ion internet having userid H815378, Ion sent me a reminder sms to pay for continuing the services, i did recharge online on 16.10.2021 however on 18.10.2021 my service which was supposed to be renewed got disconnected.

When i talked to their customer care they asked me to sent them an email, which i write on 18.10.2021 however till date they never refund nor initiated the refund process.

Ion has such a shameless pathetic customer support to deal with.
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Dec 12, 2021
Complaint marked as Resolved 
I-ON customer support has been notified about the posted complaint.
Verified Support
Nov 10, 2021
I-ON Customer Care's response
Dear user, we apologize for the issue. Could you please share your experience along with your user id or registered contact number by writing to us on [protected]@i-on.in so that we can check and rectify it at the earliest.
Complaint comments 


Customer id:- H810481
Name:- Amaan Qureshi

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