[Resolved]  I-On — repeated problem (is this how you treat your regular customer

Address:Tricity Grand bldg plot no 34 flat no B301 sector 30 Khaghar navi mumbai 410210

Dear Sir,

i am having repted problems with my net it works fine for a week or so and then again the problem repeats, what kind of services are provided, this is effecting my wife job and my Daughters education i had upgrade recently to 40mbps also to solve the issue as your team said may be problem if with 30mbps speed is not enough ? can i know do you realy need 40mbs to run one laptop???also if you can not maintain proper services please remburse the balance money will swithc to reliance in that case
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Dec 12, 2021
Complaint marked as Resolved 
I-ON customer support has been notified about the posted complaint.
Verified Support
Nov 10, 2021
I-ON Customer Care's response
Dear user, we apologize for the issue. Could you please share your experience along with your user id or registered contact number by writing to us on [protected]@i-on.in so that we can check and rectify it at the earliest.
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