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I-ON

I-On — Representative hangs up on me without saying anything

I waited for 15 minutes to get connected to ION Customer service, and as soon as I got connected this stupid representative hangs up on me without saying anything... I asked him his name he said "Arshad" thats it and just hung up. He was not at all in a mood to talk. Is this the customer service we're supposed to expect from ION everytime we call.?
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